FREQUENTLY ASKED QUESTIONS
Everything you need to know before we get started.
We believe informed clients make better decisions. If your question isn't answered here, we're always just a call or message away.
Fees & Cost Transparency
Do you charge by the hour?
No. We operate on a fixed-fee model across all of our services. Before any work begins, you'll receive a clear cost agreement outlining
exactly what you'll pay — no hidden costs, no billable hour surprises, and no invoice shock at the end.
How do I know what my matter will cost?
We publish our fee schedule openly on our website — something very few law firms do. You can review indicative costs before you even speak
to us. For matters with unique complexity, we'll provide a tailored quote during your initial consultation.
Do I need to pay upfront?
Once you've signed your cost agreement, we ask for a retainer paid into our trust account before work commences. This is standard practice
and protects both parties. We'll walk you through this clearly at the start of your matter.
Estate Planning & Wills
Why do I need a professionally drafted will — can't I just use an online kit?
A will kit may seem straightforward, but errors in execution, ambiguous language, or failure to account for your specific circumstances can
render a will invalid or create costly disputes for your loved ones. A professionally drafted will by an experienced estate planning lawyer
ensures your wishes are clearly expressed, legally sound, and structured to protect the people you care about most.
What's the difference between a will and an estate plan?
A will deals with the distribution of your assets after death. A comprehensive estate plan goes much further — it may include Powers of
Attorney, Enduring Guardianship, superannuation death benefit nominations, testamentary trusts, and business succession planning. We
specialise in building estate plans that reflect your whole life picture, not just your assets.
When should I review my will and estate plan?
We recommend reviewing your estate plan after any major life event — marriage, separation, the birth of a child, acquiring significant
assets, starting a business, or the death of a beneficiary or executor. As a guide, a review every three to five years is good practice even
without a triggering event.
Can you help with a deceased estate or probate matter?
Yes. We assist executors and families through the probate process and administration of deceased estates, including complex or contested
matters. You can start your matter online through our website.
Conveyancing & Property
What does a conveyancer or property lawyer actually do?
We manage the legal transfer of property between parties — including reviewing contracts, advising on special conditions, conducting title
searches, liaising with banks and agents, and ensuring settlement occurs smoothly. Choosing an experienced property lawyer rather than a
conveyancer-only firm means you have full legal expertise behind you if complications arise.
How early in the process should I engage you?
As early as possible — ideally before you sign anything. Many clients come to us after signing a contract, which is fine, but having us
review a contract of sale before you sign can save significant stress, money, and legal risk down the line.
Can you act for me if the property is outside the Mornington Peninsula?
Yes. We act for clients purchasing and selling property across Victoria, and we serve clients remotely from anywhere in Australia. Our
online systems mean geography is rarely a barrier.
Family Law
Do you handle contested divorces and court proceedings?
We offer family law services with a focus on resolution — including separation advice, property settlements, parenting arrangements, and
binding financial agreements. For matters requiring court representation, we'll be upfront with you about what level of service we can
provide and refer you appropriately if needed. We believe in honest guidance over false promises.
What is a Binding Financial Agreement — do I need one?
A Binding Financial Agreement (BFA) is a legal document that sets out how assets and liabilities will be divided in the event of separation.
They can be entered into before, during, or after a relationship. They aren't suitable for every situation, but for clients with significant
assets, businesses, or blended family arrangements, they can provide enormous clarity and protection. We'll advise you honestly on whether
one is right for your circumstances.
I'm separating — what should I do first?
The most important first step is getting clear, independent legal advice before making any decisions or signing anything. Separation can
feel overwhelming, but early legal guidance protects your rights and helps you make decisions from a position of knowledge, not fear. Book a
confidential consultation with our team to understand where you stand.
Online & Remote Services
Do I have to come into your office?
No — and for many clients, you never need to. We offer fully online services for wills, estate planning, conveyancing, and family law
matters. You can begin your matter, sign documents, and communicate with our team entirely remotely. For clients who prefer a face-to-face
experience, we welcome you to our office on the Mornington Peninsula.
Is it safe to handle legal matters online?
Absolutely. We use secure, purpose-built legal platforms for all online matters. Electronic signing and digital document management are
standard practice in modern law — and we've been at the forefront of this in our region for some time.
I'm not based on the Mornington Peninsula — can you still help me?
Yes. We serve clients across Victoria and throughout Australia. Our boutique, personalised service isn't limited by geography — it's built
into how we work.